Caribbean Connection

Pickup Information

We provide ground transportation with our very own express shuttle fleet, we have capacity for up to 100 people daily for each of our tours in comfortable A/C vans in which you will start the Caribbean Connection full experience before heading into your adventure. Our drivers and vans are all licensed and authorized to do pickups in any hotel or Condo in the Cancun downtown and Hotel Zone area as well as in the whole Mayan Riviera up to Tulum including Puerto Morelos and Playa del Carmen.


Our clients usually choose their tour with the ground transportation included, we highly recommend it, specially if you´re staying in the Riviera Maya, Playa del Carmen or Tulum considering the distance to our deck and the cost per person, plus we usually hand important information on board and on the way to our Marina. Choosing your shuttle with us is the cheapest and easiest way to get to where the fun begins so go ahead and book it!


Pickup Information

Isla Mujeres and Isla Contoy ToursPublic Whale Shark ToursVIP Private Whale Shark Tours

Cancun Snorkel Tour Pickup Zones and Times

Once you make your reservation online: identify your hotel for pickup, and you’ll be entered into the professional transfer system. You’ll be notified the night before the tour of your pickup time. Pickup times will vary depending on where you are staying.

Hotel Transfers Pickup Time

Pickup Region Approximate Pickup Time
Cancún Hotel Zone/Centro 8:30 AM – 9:10 AM
Airport South to Playa del Carmen 7:45 AM – 8:30 AM
South of Playa del Carmen to Tulum 7:00 AM – 7:45 AM
Hotel Transfers Pricing
Pickup Region Price
Cancún Hotel Zone/Centro +$10 USD per Person
Airport South to Playa del Carmen +$20 USD per Person
South of Playa del Carmen to Tulum +$30 USD per Person

Public Whale Shark Tour Pickup Zones and Times

Hotel Transfers

Pickup Region Approximate Pickup Time
Cancún Hotel Zone/Centro 6:30 AM – 7:10 AM
Airport South to Playa del Carmen 6:00 AM – 6:30 AM
South of Playa del Carmen to Tulum 5:00 AM – 6:00 AM
Hotel Transfers Pricing
Pickup Region Price
Cancún Hotel Zone/Centro +$15 USD per Person
Airport South to Playa del Carmen +$30 USD per Person
South of Playa del Carmen to Tulum +$40 USD per Person

VIP Private Whale Shark Tour Pickup Zones and Times

Once you make your reservation online: identify your hotel for pickup, and you’ll be entered into the professional transfer system. You’ll be notified the night before the tour of your pickup time. Pickup times will vary depending on where you are staying.

Hotel Transfers

Pickup Region Approximate Pickup Time
Cancún Hotel Zone/Centro 6:00 AM – 6:15 AM
Airport South to Playa del Carmen 5:00 AM – 5:30 AM
South of Playa del Carmen to Tulum 5:00 AM – 5:15 AM